Shipping policy

After payment is confirmed, we will ship the item within 7 business days. <We are closed on weekends and holidays. In addition, it may be closed separately for the year-end and New Year holidays. ＞

The delivery method of the product depends on the size and weight of the product.

Shipping within Japan (courier service, Yu-Pack, Yu-Packet, etc.)

Shipping outside of Japan (International speed mail of Japan Post, etc.)

If the delivery address of the product is outside of Japan, customs duties and other costs may be required separately.

Please pay these payments to the customs office or the shipping company on your behalf.

Refund policy

In principle, cancellation due to customer's convenience after payment or settlement is completed is not possible.

We take great care in managing our products, but please understand that we may cancel your order due to a refund or cancellation of payment in the following cases.

(1) When the listed product is soiled, damaged, or lost during storage.

( 2 ) After the product has been shipped, if the product is soiled, damaged, or lost due to an accident during transportation.

( 3 ) If the destination cannot be accepted by the shipping company due to social conditions or other reasons.

Return/Defective/Cancellation Policy

If there is a defect in the product, it cannot be returned due to the customer's preference, except for soiling and damage during transportation.

About delivery, refunds and cancellations

About Shipping Costs

We will ship the product within 7 business days after the payment is confirmed. ＜We are closed on Saturdays, Sundays, and national holidays. We may be closed during the year-end and New Year's holidays.＞

The method of product delivery depends on the size and weight of the product.
Shipping within Japan (parcel delivery service, Yu-pack, Yu-packet, etc.)
Shipping outside Japan (Japan Post Express Mail, etc.)


If the merchandise is to be delivered outside of Japan, additional customs duties and other fees may be required.
Payment for these should be made by the customer to customs or a carrier acting on behalf of the customer.

About refunds

In principle, we cannot cancel an order for the customer's convenience after payment has been received or payment has been completed.

Although we take the utmost care in managing our products, please understand that your order will be canceled by refund or cancellation of payment in the following cases.

(1) In the event of defacement, damage, or loss of the listed merchandise during storage.

(2) When the product is damaged or lost due to an accident during transportation after shipping.

(3) When the shipping company is unable to accept the order due to social conditions or other reasons.

Returns, Defective Products, and Cancellation Policy

We do not accept returns for customer reasons, except in the case of defective products or dirt and damage during transportation.